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Erin Stover has been appointed chief accountant for Dancer Industries.The company has three divisions that manufacture floor tiles.The industry is very competitive,and Dancer Industries has lost market share in each of the last four years.Three years ago,management announced a companywide restructuring and the adoption of total quality management.Since that time,each of the divisions has been allowed to chart its own path toward TQM.Stover is new to the company and has asked to see summary figures of the costs of quality for each of the divisions.The following data were presented to her for the past six months:
Conformance costs as a percentage of sales for Armstrong County are
Leadership Theories
Various models and explanations that describe what makes someone an effective leader, including trait, behavioral, contingency, and transformational theories.
Narrow Focus
Concentrating efforts or attention on a specific, limited area or subject, often at the expense of broader or more diverse considerations.
Limited Integration
A situation or strategy where integration or unification efforts among departments, groups, or systems are minimal or restricted, often deliberately.
Interpersonal Skills
Abilities that enable a person to interact positively and work effectively with others.
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