The Following Statement Appears in the Annual Report of Ryan,Inc

question 49

Essay

The following statement appears in the annual report of Ryan,Inc.,for the year ended January 1,2008: "We are confident that our ever-increasing emphasis on customer service will enhance our reputation as the finest retailer in our industry." Identify two nonfinancial measures of good quality and two nonfinancial measures of poor quality Ryan,Inc.,might apply.

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Definitions:

Kouzes And Posner

A framework of leadership proposed by James Kouzes and Barry Posner that emphasizes five fundamental practices leaders engage in to be effective: model the way, inspire a shared vision, challenge the process, enable others to act, and encourage the heart.

Extraordinary Things

Refer to achievements, objects, or events that are remarkable, exceptional, or surpass the ordinary.

Valuable Rewards

Rewards considered to have significant worth or importance to the recipient, often used to motivate or acknowledge achievements.

Inspire A Shared Vision

It involves leaders creating and conveying a compelling future perspective, motivating others to jointly pursue this vision.