Performance Measurement Is the Use of Both Quantitative and Qualitative

question 44

True/False

Performance measurement is the use of both quantitative and qualitative tools to gauge an organization's performance in relation to a specific goal or an expected outcome.

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Definitions:

Internal Attribution

The process of attributing the cause of one's own or others' behavior to internal, personal characteristics rather than to external factors.

External Attribution

The process of attributing the cause of one's own or others' behavior to external factors or the situation, rather than to internal characteristics.

First-level Outcomes

Initial results or consequences of actions, often serving as indicators for further developments or achievements.

Expectancy Model

A psychological theory that explains motivation as a function of an individual's expectations about their ability to perform tasks and the expected outcomes of those tasks.