The Main Goal of Total Quality Management Is to Reduce

question 110

True/False

The main goal of total quality management is to reduce product costs.

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Definitions:

Operational Costs

Expenses associated with the day-to-day functioning of a business or organization.

Hierarchical Layers

Levels of authority and responsibility within an organization, structured in a rank order from highest to lowest.

Knowledge Worker

An individual whose primary job involves processing and working with information, as opposed to manual labor.

Product Life Cycles

The stages a product goes through from development and introduction to the market, to growth, maturity, and eventual decline.