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Internal Reports on Quality at the Acme Publishing Company Generated

question 29

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Internal reports on quality at the Acme Publishing Company generated the following information for the Trade Division for the first three months of the year:  Total sales $1,000,000 Costs of quality:  Prevention 44,000 Appraisal 47,000 Internal failure 36,000 External failure 64,000\begin{array}{lr}\text { Total sales } & \$ 1,000,000 \\\text { Costs of quality: } & \\\text { Prevention } & 44,000 \\\text { Appraisal } & 47,000 \\\text { Internal failure } & 36,000 \\\text { External failure } & 64,000\end{array}
Compute the ratio of costs of conformance to total costs of quality.


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