Service Organizations Do Not Develop Standards for

question 24

Multiple Choice

Service organizations do not develop standards for

• A) any service costs.
• B) overhead.
• C) direct materials.
• D) labor.

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Definitions:

Social Facilitation

The tendency for people to perform differently when in the presence of others than when alone, typically improving on simple or well-learned tasks.

Ingroup Bias

A tendency to favor groups we belong to more than those that we don’t.

Ingroup Bias

A tendency to favor members of one's own group over those from external groups.

Self-Enhance

Engaging in behaviors or adopting beliefs that serve to increase one's own esteem and positive self-view.