Which of the Following Is a Nonfinancial Performance Measure

question 120

Multiple Choice

Which of the following is a nonfinancial performance measure?

• A) Return on investment
• B) Net income as a percentage of sales
• C) Cost of poor quality as a percentage of sales
• D) Average number of customers served per hour

---

Definitions:

Pitch Diameter

The effective diameter of a screw thread, roughly midway between the major and minor diameters.

Diametral Pitch

A measure of tooth density in gear sets, representing the number of teeth per unit of pitch diameter.

Circular Pitch

In gear design, the distance measured along the pitch circle between corresponding points on adjacent teeth.

Root Diameter

The diameter of a gear or screw measured at the base of the teeth or threads, where the material is the thickest.