Which One of the Following Statements Is False

question 50

Multiple Choice

Which one of the following statements is false?

• A)Service encounters can be between a customer and a building.
• B)High customer contact systems generally have high process efficiency.
• C)A hotel room is a perishable asset.
• D)The demand for services is time-dependent, especially over the short term.

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Definitions:

Six-month Moving Average

A method of smoothing data by calculating the average of six consecutive months' worth of data, continuously updated month by month.

Mean Absolute Deviation

A statistical measure of the average absolute deviations of a set of values from their mean, indicating variability within the dataset.

Forecast Error

The difference between the actual outcomes and the predictions made by forecasting models.

Exponential Smoothing

A time series forecasting method for smoothing data points by giving more weight to recent observations while exponentially decreasing the weights for older observations.