Which One of the Following Statements Is False

question 55

Multiple Choice

Which one of the following statements is false?

• A)Service that do not involve significant interaction with customers can be managed much the same as goods in a factory.
• B)A service is any primary or complementary activity that does not directly produce a physical product.
• C)Some very significant differences exist between goods and services that create different demands on the operations function.
• D)Designing and managing operations in a goods-producing firm is quite similar to that in a service-providing organization.

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Definitions:

Return On Investment

A measure used to evaluate the efficiency or profitability of an investment, calculated as the net profit from the investment divided by its cost.

Social Media Profile

An individual's or organization's public persona on a social media platform, consisting of various personal or business-related information and posts.

Marketing Plan

A comprehensive document outlining a company's advertising and marketing efforts for a specific period.

Product-Usage Characteristics

Features of a product that affect how it is used by consumers, influencing satisfaction, loyalty, and purchasing behavior.