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Service management skills would include all of the following except
Illegal Drugs
Substances whose production, sale, or possession are prohibited by law due to their potential effects on users' health or society.
Freshman Year
Freshman Year is the first year of a student's journey in high school or college, marking a significant transition period.
Overconfidence
A cognitive bias where an individual's subjective confidence in their judgments is greater than the objective accuracy of those judgments.
Stockbrokers
Professionals who buy and sell stocks and other securities for clients in exchange for a fee or commission.
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