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Define a process.Then differentiate among a value creation process, a support process, and a general management process.
Shopping Products
Goods that consumers purchase after comparing quality, price, and style from multiple sellers.
Specialty Products
High-value products or services that are targeted towards a niche market, often characterized by high customer loyalty.
Business Products
Goods or services sold to other businesses for resale, use in production, or services in operations.
Convenience Products
Items that consumers purchase frequently, immediately, and with minimal comparison and buying effort, such as household goods or snacks.
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