Which of the Following Is Not a Key Dimension of Service

question 15

Multiple Choice

Which of the following is not a key dimension of service quality?

• A)conformance
• B)tangibles
• C)empathy
• D)reliability

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Definitions:

Charles Darwin

A British naturalist and biologist known for his theory of evolution through natural selection, fundamentally altering the scientific view on the biological origins of life.

Racial Hierarchy

A system of classification or stratification where races are ranked as inherently superior or inferior to others.

Boer War

Conflicts between the British Empire and the Boers of the Transvaal and Orange Free State in South Africa between 1880-1881 and 1899-1902.

Colonial Conflicts

Disputes and wars between colonial powers and indigenous peoples or among colonial powers themselves over land, resources, or political dominance.