With Regard to the Three Types of Customer Attributes in Evaluating

question 32

Multiple Choice

With regard to the three types of customer attributes in evaluating the quality of goods and services, those associated with buying furniture would best be classified as

• A)search attributes
• B)experience attributes
• C)credence attributes
• D)reflect attributes

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Definitions:

Classical Law

A framework or school of thought in legal theory that emphasizes abstract logical reasoning and the universality of legal principles, often associated with ancient Roman and Greek law systems.

Fairness

The quality of making judgments that are unbiased, equitable, and just.

Unconscionability

A legal doctrine that describes terms that are so extremely unjust, or overwhelmingly one-sided in favor of one party, that they are contrary to good conscience.

Specific Performance

A legal remedy in contracts law requiring a party to perform their part of the contract, rather than simply paying damages for failing to do so.