Customer Contact Requirements Are Either Technical or Behavioral in Nature

question 32

True/False

Customer contact requirements are either technical or behavioral in nature.

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Definitions:

Continuing Education

Educational programs aimed at adults who have completed formal schooling, providing opportunities for learning new skills or knowledge in various fields.

Continually Learning

The ongoing process of acquiring knowledge or skills through study, experience, or teaching beyond formal education or training.

Credentialed

Having the necessary qualifications, certifications, or education recognized formally, especially in a professional context.