List the Three Principles of Total Quality and Why They

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The Answer is The principles of total quality are
1. A focus on customers and stakeholders
Customers are the principal judges of quality and therefore, it is important to understand their needs and expectations.
2. A process focus supported by continuous improvement and learning
A process focus ensures that organizations understand the interdependency among inputs, process and outputs, and also the roles of consumers and suppliers in designing and managing systems.
3. Participation and teamwork by everyone in the organization
When managers give employees the tools to make good decisions and the freedom and encouragement to make contributions, better quality goods and services will result. Teamwork encourages the involvement of everyone in attacking systemic problems, particularly those that cross functional boundaries.

List the Three Principles of Total Quality and Why They

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