Quality Management Includes How Goods and Services Are Designed, Rather

question 46

True/False

Quality management includes how goods and services are designed, rather than simply how quality is assured during the manufacturing or service-delivery process.

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Definitions:

High Power Distance

A cultural dimension that describes a society’s acceptance of unequal distribution of power among its members, where hierarchy is emphasized.

Federalism

A political system where power is divided between a central government and various regional governments.

Profit-Sharing Plan

A company program that gives employees a share in the profits based on its quarterly or annual earnings.

Employee Morale

The overall outlook, satisfaction, and confidence that employees feel towards their workplace.