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To Get Top Management's Attention About Quality Issues, It Is

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To get top management's attention about quality issues, it is useful to measure quality in monetary terms rather than from the operational perspective on the number of defects and nonconformances.


Definitions:

Inventory Turnover

A ratio that measures how many times a company's inventory is sold and replaced over a period, indicating the efficiency of inventory management.

Cost of Goods Sold

The direct costs attributable to the production of the goods or services sold by a company, including material and labor expenses.

Sales on Account

Transactions where goods are sold but payment is deferred, creating receivables for the seller.

Quick Ratio

The Quick Ratio, also known as the acid-test ratio, measures a company's ability to meet its short-term obligations with its most liquid assets, excluding inventory.

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