At a Gas Station, a Diesel Pump Nozzle That Will

question 56

Multiple Choice

At a gas station, a diesel pump nozzle that will not fit into a non-diesel automobile is an example of ____?

• A)Kaizen blitz
• B)dpmo
• C)Poka-yoke
• D)External failure

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Definitions:

Evocative Images

Visuals that vividly trigger emotions or memories through their representation.

Persuasive Claim

A statement designed to convince or influence others to adopt a particular viewpoint or to take a specific action.

Adjustment Request

A formal or informal plea to alter or modify an existing condition, situation, or process.

Marketing Messages

Communications designed to influence how people think about a product, service, or brand aiming to motivate purchases or support.