Exhibit 13.1 The Following Questions Are Based on the Output Below

question 52

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-Refer to Exhibit 13.1. What is the probability that a customer can go directly into service without waiting in line?

• A) 0.00
• B) 0.25
• C) 0.75
• D) 1.00

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Definitions:

Fixed Costs

Expenses that do not change with the level of production or sales, such as rent, salaries, and insurance premiums.