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Even though Tomas has never smoked, he immediately thinks that his bad cough is the result of lung cancer rather than the common cold. If he has a mild rash, he immediately thinks he has skin cancer or shingles and goes to the doctor. His friends tell Tomas that he is a hypochondriac, but the correct DSM-5 diagnosis for Tomas' condition is
Organizational Grapevines
Informal channels of communication within an organization, through which rumors and unofficial information are often spread.
Formal Communication
The structured flow of information through the officially recognized channels within an organization.
Grapevine Communication
Informal channels of communication within an organization, often based on rumors or gossip.
Active Listening
A communication technique that involves fully concentrating, understanding, responding, and remembering what is being said.
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