As a Part of Providing Service to Customers, a Salesperson

question 39

Multiple Choice

As a part of providing service to customers, a salesperson would be expected to do all of the following EXCEPT:

• A) return damaged merchandise.
• B) handle customer complaints.
• C) develop promotional ideas.
• D) suggest business opportunities.
• E) provide information to competitors.

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Definitions:

Installed

Refers to software or applications that have been set up and are ready for use on a computer or device.

Intel

A multinational corporation and technology company known for designing and manufacturing semiconductor chips and processors.

Turion

A brand of AMD processors targeted at the mobile computing market, offering a balance between power consumption and performance.

Celeron

Celeron is a brand name given to a range of Intel processors that target cost-effective and lower-power personal computers.