The Preapproach Step in the Customer Relationship Selling Process Involves

question 15

Multiple Choice

The preapproach step in the customer relationship selling process involves:

• A) locating and qualifying a prospect.
• B) meeting a prospect and beginning a customized sales presentation.
• C) relating product benefits to needs using demonstrations.
• D) asking a prospect's opinions during a presentation.
• E) setting goals and developing plans.

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Definitions:

Self-medication

The use of drugs, alcohol, or other substances by an individual to treat self-diagnosed conditions or symptoms.

Substance Abuse

The detrimental or risky consumption of psychoactive substances, encompassing alcohol and unauthorized drugs.

Mental Illness

A broad spectrum of psychological disorders impacting one's emotions, cognitive processes, and actions.

Split Mind

Often a misunderstood translation of “schizophrenia,” referring to a mental disorder characterized by abnormal behavior, thought patterns, and a failure to understand reality.