The Approach Step in the Customer Relationship Selling Process Involves

question 27

Multiple Choice

The approach step in the customer relationship selling process involves:

• A) locating and qualifying prospects.
• B) developing a customer profile and customer benefit program.
• C) relating product benefits to needs using demonstrations.
• D) asking prospect's opinions during and after a presentation.
• E) building rapport with a sales prospect.

---

Definitions:

Intercostals Arteries

Intercostal arteries are blood vessels that run between the ribs and supply blood to the chest wall and upper back areas.

Rib Area

The part of the body's torso that houses the rib cage, providing protection for the thoracic organs.

Blood Supply

The total volume of blood circulating within the body or provided to a particular organ or tissue.

Arterioles

Small branches of arteries that lead to capillaries, controlling blood flow and pressure via constriction and dilation.