A Salesperson Can Minimize Exposure to Costly Misrepresentation and Breach

question 121

Multiple Choice

A salesperson can minimize exposure to costly misrepresentation and breach of warranty lawsuits if he/she:

• A) never negotiates.
• B) avoids win-win sales situations.
• C) never sells the customer more than he/she wants.
• D) thoroughly educates customers before making a sale.
• E) offers opinions when the customer asks what result a product will accomplish.

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Definitions:

Fraudulently Alters

The illegal modification or change of a document, item, or product with the intention to deceive for personal gain.

Embezzles

Illegal taking of funds or assets by a person to whom they were entrusted.

Bank's Warranties

Assurances provided by a bank concerning the validity and authenticity of a financial instrument or transaction.

Forged

The process of illegally copying or altering documents or objects, often to deceive or commit fraud.