Managerial Concern About the Solvency of Innovative Installers Has Led

question 117

Multiple Choice

Managerial concern about the solvency of Innovative Installers has led to excessive pressure on salespeople to sell unneeded services to customers.The issue of whether the company should be more concerned about maintaining its existence or providing the best possible service to its customers produces a(n) :

• A)social impasse.
• B)discretionary responsibility.
• C)ethical dilemma.
• D)policy-based moral development.
• E)sales dilemma.

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Definitions:

Manufacturing

The process of converting raw materials, components, or parts into finished goods that meet a customer's expectations or specifications.

Services

Intangible products such as accounting, banking, cleaning, consultancy, education, insurance, expertise, medical treatment, or transportation.

Brain Drain

Refers to the emigration of highly skilled or qualified people from a particular country or region to another, often for better pay or conditions.

Developing Countries

Nations with a lower level of industrialization, a lower standard of living, and often a lower Human Development Index (HDI) compared to developed countries.