A Salesperson Who Used A(n) ________ Would Be Able to Track

question 106

Multiple Choice

A salesperson who used a(n) ________ would be able to track customer buying patterns.

• A) spreadsheet
• B) atlas
• C) management information system
• D) worksheet
• E) geographic information system

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Definitions:

Supply Chain Management

The coordination and management of activities involved in making and delivering products from raw materials to final customers.

Value Chain Management

The process of managing activities and processes to add value to a product or service through efficient supply chain operations.

Customer Relationship Management

A strategy for managing an organization's interactions with current and future customers, typically using data analysis to study large amounts of information.

Break-even Analysis

A financial calculation to determine the point at which revenue received equals the costs associated with receiving the revenue, marking the point of no profit and no loss.