Which of the Following Statements About Sales Call Objectives Is

question 56

Multiple Choice

Which of the following statements about sales call objectives is true?

• A) Sales call objectives should primarily benefit the salesperson.
• B) A sales call objective is only necessary when making formal presentations.
• C) A customer profile must be developed before making a sales call objective.
• D) The sales call objective is the main purpose of a salesperson's contact with a prospect.
• E) A sales call objective is usually too complex to modify once a sales call has developed.

---

Definitions:

Social Learning Theory

Social Learning Theory posits that people learn from one another through observation, imitation, and modeling, encompassing the effects of environment, behavior, and cognition.

Insight Learning

A psychological phenomenon where a problem is suddenly understood or solved without the trial-and-error method, often seen as an "aha" moment.

Insight

Insight involves the ability to understand the inner nature of things or a clear, deep understanding of a complicated problem or situation.

Latent Learning

A form of learning that occurs without any obvious reinforcement or rewards, becoming apparent only when there is an incentive to demonstrate it.