Salespeople Should Not Question the Listening Skills of the Group

question 79

True/False

Salespeople should not question the listening skills of the group members by giving a benefit summary at the conclusion of a group sales presentation.

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Definitions:

Activating Effects

Influences on behavior and emotional response that are initiated by hormonal or neurotransmitter activity in the body.

Sex Hormones

Chemical substances produced by the body that regulate sexual development, function, and behavior.

Facial-Feedback Hypothesis

The idea that facial expressions can influence emotion as well as reflect them, suggesting the act of smiling can make one feel happier.

Cannon-Bard Theory

A theory of emotion that argues that physiological arousal and emotional experience occur simultaneously.