Austin Is a Firm Believer in the 80/20 Principle

question 48

Multiple Choice

Austin is a firm believer in the 80/20 principle.This means he believes:

• A)80 percent of his effort will not result in sales.
• B)20 percent of his time should be spent on prospecting and qualifying.
• C)80 percent of his time should be spent in follow-up service.
• D)20 percent of his customers will provide 80 percent of the sales.
• E)20 percent of his time should be spent on paperwork.

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Definitions:

Weak Situation

Circumstances where social norms and expectations are not clearly defined, allowing for a greater variability in behavior.

True Colors

An expression referring to showing one's genuine personality or character, often in contrast to a previously held facade.

Highly Structured

Organized in a very detailed and systematic way, often with clear rules or procedures.

Predictive Validities

The extent to which a score on a scale or test predicts future performance on a related task.