Special Exercises ​

question 23

Multiple Choice

Special Exercises
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Most people begin learning management skills while they are children,as members of a family.Pat and Frank are parents of Louisa and Michael.Match the activity with the role.You may use a response once,more than once,or not at all.
-Michael listens to his parents' conversation to learn about a job offer that requires a move

• A)Figurehead
• B)Leader
• C)Liaison
• D)Monitor
• E)Disseminator
• F)Spokesperson
• G)Entrepreneur
• H)Disturbance handler
• I)Resource allocator
• J)Negotiator

Identify the influence of generational differences on workplace values and ethics.

Understand the methods for resolving value conflicts and promoting ethical behavior in organizations.

Understand the challenges parents face today in instilling values and character in children.

Recognize the impact of generational influences on values and ethics.

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Definitions:

"You" Statements

Communications that focus on the person being spoken to, often used to express feelings or make observations without assigning blame, but can also lead to defensive reactions if perceived as accusatory.

Self-determination

The right or ability of people, especially nations or groups, to shape their own destiny without external compulsion or interference.

Empathy

The ability to understand and share the feelings of another person.

Attentive Listening

The practice of listening actively with all senses, as a sign of respect and interest in what the speaker is saying.