In a Small Community in Michigan,there Are Two Funeral Homes

question 82

Multiple Choice

In a small community in Michigan,there are two funeral homes.One of them clips all pictures from the local paper,laminates them,and mails them to the person photographed with a brief note.This is an attempt to build positive relations with potential customers during happy times.If the other funeral home chose to make similar customer contact,the competitors would have

• A) differential advantage.
• B) strategic imitation.
• C) emergent strategy.
• D) distinctive competence.
• E) competitive advantage.

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Definitions:

Delta Waves

Slow brain waves, typically associated with the deepest stages of sleep and relaxation.

Theta Waves

Low-frequency brain waves that are associated with states of drowsiness, creativity, and emotional experiences.

ADHD

Attention Deficit Hyperactivity Disorder, a neurodevelopmental disorder characterized by persistent patterns of inattention and/or hyperactivity-impulsivity.

Dopamine

A neurotransmitter and hormone involved in several key functions within the brain and body, including movement, motivation, reward, and the regulation of mood.