Special Exercises ​

question 167

Multiple Choice

Special Exercises
​
Applebee's has a bar and sit down restaurant.​
Match the following statements with the letter of the job characteristic that is described by that statement for Applebee's.You may use a response once,more than once,or not at all.
-Carol works Monday,Wednesday,and Friday as a server and Tuesday,Saturday as a hostess.

• A)Location departmentalization
• B)Functional departmentalization
• C)Job specialization
• D)Job rotation
• E)Customer departmentalization
• F)Product departmentalization

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Definitions:

Universal Aspects

Characteristics or principles that are common across all cultures and societies, often considered fundamental to human nature.

Physiological Reactions

Automatic responses of the body to internal or external stimuli, including changes in heart rate, hormone levels, or muscle tension.

Psychological Reactions

Emotional or mental responses to specific stimuli or situations.

Differential Emotions Theory

A theory suggesting that emotions are universal and biologically based, with each emotion having a distinct set of bodily and facial expressions.