Arthur Works in Customer Service

question 87

Multiple Choice

Arthur works in customer service.He answered a call complaining about the item's size.He is sending a different size to the customer.This is an example of

• A) the communication process.
• B) ineffective communication.
• C) noise.
• D) miscommunication.
• E) a semantics problem.

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Definitions:

Telenutrition

The practice of delivering nutrition counseling and advice through electronic means, such as over the internet or via telephone, allowing for remote dietary guidance.

Telehealth

The use of digital information and communication technologies, such as computers and mobile devices, to access health care services remotely and manage health care.

Nutrition Counselors

Professionals who specialize in advising individuals on dietary habits and practices for health and wellness.

Health Care Professional

An individual who provides preventive, curative, promotional, or rehabilitative health care services in a systematic way to people, families, or communities.