Susan Forwards Emails or Cc's Coworkers Excessively

question 43

Multiple Choice

Susan forwards emails or cc's coworkers excessively.Many people have started deleting her messages without reading them.She is contributing to her coworkers'

• A) overload.
• B) poor listening skills.
• C) status or power differences.
• D) semantics.
• E) reluctance to communicate.

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Definitions:

Organizational Factors

Elements related to the structure, culture, and management practices of an organization that influence its functioning and performance.

Working Memory

The part of short-term memory that is concerned with immediate, conscious perceptual and linguistic processing.

Retrieval Cue

A stimulus that allows or aids the recall of information stored in memory.

Mnemonic Device

A tool or strategy used to improve memory by making information easier to remember, often through the use of associations, patterns, or acronyms.