Apple IPhones Are Notorious for Cracked Screens

question 191

Multiple Choice

Apple iPhones are notorious for cracked screens.When a customer brings one in to an iStore,the employee checks the customer records and may replace the screen for free.Which step in the control process does this represent?

• A) Taking corrective action
• B) Measuring performance
• C) Comparing performance to standards
• D) Establishing performance standards
• E) Setting goals

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Definitions:

Trade Balance

The difference between a country's exports and imports, indicating whether a country has a surplus or deficit in trade with foreign partners.

Imports

Goods or services brought into one country from another for sale or use.

Exports

The sale of goods and services produced in one country to residents of other countries.

Domestic Saving

The part of a nation's income that is not spent on consumption or government expenditure, and is instead saved or invested domestically.