The Text Notes That What We Now Call Operations Management

question 11

Multiple Choice

The text notes that what we now call operations management was once called production management and implies that there are several reasons for the change in nomenclature.Which of the following is NOT one of those reasons?

• A) The decline in manufacturing in the United States in recent years
• B) Changes in manufacturing processes such as the increased use of robots and other computer-based technology
• C) The increase in the size and importance of the service sector in the U.S.economy
• D) Drastic increases in foreign competition and the subsequent effects it has had on U.S.firms
• E) The fact that many of the tools and techniques used in manufacturing can also be used in the service sector

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