Special Exercises ​

question 15

Multiple Choice

Special Exercises
​
You are thinking of purchasing a Ford Escape Hybrid SUV.You are convinced that it is a high-quality product with good value for the money.Label the following descriptions according to which of the eight dimensions of quality they exemplify.You may use a response once,more than once,or not at all.
-It is outfitted with a six-disc CD changer and MP3 player.

• A)Performance
• B)Features
• C)Reliability
• D)Conformance
• E)Durability
• F)Serviceability
• G)Aesthetics
• H)Perceived quality

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Definitions:

Shipping Term

Refers to agreed terms between a seller and buyer that outline the details about the delivery of goods, including who is responsible for shipping costs and risk of damage.

Negotiable Document

A written instrument, such as a bill of exchange, promissory note, or check, that guarantees payment of a specific amount of money and is transferable among different parties.

Goods-in-bailment

Items that are temporarily delivered to someone (the bailee) for custody or storage, without transfer of ownership.

Deliver to Order

A stipulation in shipping where goods are delivered to a specific party as per the instructions of the shipping document or bill of lading.