Special Exercises ​

question 42

Multiple Choice

Special Exercises
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You are thinking of purchasing a Ford Escape Hybrid SUV.You are convinced that it is a high-quality product with good value for the money.Label the following descriptions according to which of the eight dimensions of quality they exemplify.You may use a response once,more than once,or not at all.
-It looks great and you feel good driving a more environmentally friendly vehicle.

• A)Performance
• B)Features
• C)Reliability
• D)Conformance
• E)Durability
• F)Serviceability
• G)Aesthetics
• H)Perceived quality

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Definitions:

Immediate Environment

The immediate environment refers to the specific external factors and conditions directly surrounding and affecting a business, individual, or system at a given time.

Marketing Director

A professional responsible for overseeing the marketing strategies and efforts within an organization to promote its products or services.

Local Theater

A venue in a community that produces and presents live performances, such as plays, music, or dance.

Social Trend

A general direction in which society’s behaviors, preferences, and values are moving.