Match the Appropriate Balanced Scorecard Perspectives (A)through (D)with the Following

question 129

Essay

Match the appropriate balanced scorecard perspectives (a)through (d)with the following measurements of performance:
(a) Financial
(b) Customer
(c) Internal process
(d) Innovation/learning
__________ (1) Customer satisfaction rating
__________ (2) Product costs
__________ (3) Labor hours per order
__________ (4) Cash flow
__________ (5) Employee turnover
__________ (6) Net income
__________ (7) Cycle time
__________ (8) Number of patents

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Definitions:

White Collar Crime

Crime committed by a high-status individual in the course of their occupation.

Civil Court

A branch of the legal system where non-criminal cases, including disputes between individuals or organizations over rights, contracts, and liabilities, are adjudicated.

Demographics Of Crime

The statistical characteristics of populations, such as age, race, and gender, as they relate to criminal activity.

Obstruction Of Justice

The act of willfully interfering with the process of justice and law enforcement, including hindering the investigation or prosecution of a crime.