An Attitude of Constantly Seeking Ways to Improve Company Operations

question 173

Multiple Choice

An attitude of constantly seeking ways to improve company operations, including customer service, product quality, product features, the production process, and employee interactions, is called:

• A) Continuous improvement.
• B) Customer orientation.
• C) Just-in-time.
• D) Theory of constraints.
• E) Total quality measurement.

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Definitions:

Negotiation and Compromise

The process of discussing potential agreements or solutions to a conflict where involved parties make concessions to reach a mutually acceptable outcome.

Nonprofit Organizations

Entities that operate primarily to serve public or social benefits, reinvesting excess revenues into their mission rather than distributing profits to shareholders or owners.

Managers

Individuals responsible for directing, controlling, and overseeing the operations and employees within an organization.

Double Bottom Line

An approach to business and social enterprise that emphasizes not just financial performance but also positive social impact.