Following the September 11,2001,terrorist Attacks,the Managers of Many Hotels Expected

question 253

Multiple Choice

Following the September 11,2001,terrorist attacks,the managers of many hotels expected a prolonged period of reduced travel and responded by laying off workers and postponing or canceling new construction.Isadore Sharp,the chairman and CEO of Four Seasons Hotels,decided to

• A)continue expanding and was able to maintain or enhance the company's market share.
• B)continue expanding and the company ended up losing significant market share.
• C)curtail expansion plans,and by significantly cutting back on expansion was able to maintain the company's market share.
• D)curtail expansion plans and the company ended up losing significant market share.

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Definitions:

Listening Errors

Mistakes made during the process of listening, often due to misunderstandings or lack of attention.

Faulty Assumptions

Incorrect beliefs or ideas taken for granted without proper verification or evidence.

Paraphrase

Expressing the meaning of something written or spoken using different words, especially to achieve greater clarity.

Form of Blocking

A technique or action taken to obstruct or stop a process, person, or activity.