Examlex
__________ is a specific pathological difficulty in reading.
Productivity
A measure of the efficiency of production, often expressed as the ratio of outputs to inputs in the production process.
Security
Measures and protocols implemented to protect people, property, and information from harm, theft, or unauthorized access.
Service Quality
A measure of how well the service level delivered matches customer expectations.
Philip Crosby
An American businessman and author, known for promoting concepts related to quality management such as "zero defects" and the cost of quality.
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