Which Balanced Scorecard Perspective Defines the Capabilities That an Organization

question 126

Multiple Choice

Which Balanced Scorecard perspective defines the capabilities that an organization needs to create long-term improvement?

• A)the learning and growth perspective
• B)the process perspective
• C)the customer perspective
• D)the financial perspective

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Definitions:

Zyklon B Gas

A cyanide-based pesticide infamously used by Nazi Germany during the Holocaust for mass murder in gas chambers.

Nazi Genocide

The systematic, state-sponsored persecution and extermination of millions of Jews and others considered undesirable by the Nazi regime before and during World War II.

Netherlands

A European country known for its flat landscape, windmills, tulip fields, and cycling routes.

Electric Shock

A sudden discharge of electricity through a part of the body, causing injury or muscular contraction.