What Type of Product Meets or Exceeds Customer Expectations

question 83

Multiple Choice

What type of product meets or exceeds customer expectations?

• A) a robust product
• B) a quality product
• C) a defective product
• D) a traditional product

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Definitions:

Business Plan

A formal written document detailing the goals of a business, the strategy for achieving them, and the financial, operational, and marketing plans.

Operating Plan

A detailed outline of a company's goals, strategies, and projected financial actions within a specific period, usually part of the overall business plan.

Planning Assumption

An assumption about the future on which a business plan is based. The assumption must be reflected in the firm’s financial projections by calculating the specific financial statement figures it implies.

Financial Statement

A formal record of the financial activities and position of a business, person, or other entity, typically detailed in an income statement, a balance sheet, and a statement of cash flows.