Customer Value Is the Difference Between What a Customer Receives

question 59

True/False

Customer value is the difference between what a customer receives and what they give up when buying a product or service.

---

Definitions:

Symbolic Play

A type of play in which children use objects, actions, or ideas to represent other objects, actions, or ideas, as part of their cognitive development.

Sensorimotor Stage

Piaget’s first stage in cognitive development, in which infants learn through senses and motor activity.

Recognition Memory

The ability to recognize previously encountered events, objects, or people.

Preoperational

Pertains to Piaget's stage of cognitive development (roughly ages 2-7) where children start to use language but do not yet comprehend concrete logic.