Which of the Following Is a Characteristic of Customer Value

question 24

Multiple Choice

Which of the following is a characteristic of customer value?

• A) the establishment of a competitive advantage by creating better customer value for the same cost
• B) the improvement of costing accuracy by emphasizing the activities and tasks that must be performed
• C) the efficient performance of necessary activities and elimination of activities that do not create customer value
• D) the difference between what a customer receives and what the customer gives up when buying a product or service

---

Definitions:

Physical Attractiveness

The perception of an individual's physical traits as aesthetically pleasing or attractive, often influenced by societal standards.

Judgments of Responsibility

The process of evaluating the extent to which a person or entity is accountable for an action or outcome.

Hiring Likelihood

Hiring likelihood is a term used to describe the probability or chance that a job applicant will be offered a position.

Work Experience

The accumulation of job-related skills and knowledge gained through paid or unpaid positions held over time.