Match Each of the Following Terms with Their Correct Description

question 21

Multiple Choice

Match each of the following terms with their correct description from the items listed below.* Each term may be used more than once, and it is possible that one or more of the classifications may not be used at all.
-A Balanced Scorecard viewpoint that describes the internal processes needed to provide value for customers and owners

• A)Internal business process perspective
• B)Learning and growth perspective
• C)Customer perspective
• D)Financial perspective

---

Definitions:

Workforce Multiskilled

A workforce composed of employees who are capable of performing a variety of tasks or functions across different roles or departments.

Capacity Management

The practice of planning and controlling the resources needed to meet product demand, while optimizing operational efficiency and managing production capacity.

Production Machinery

Production machinery encompasses the mechanical devices and equipment used in the manufacturing process to produce goods.

Capacity Management

The practice of planning and controlling the resources of an organization or system to ensure optimal performance.