Examlex
In a lean environment,process problems are more visible than they are in a traditional environment because:
Nominal Data
Data categorized into discrete groups or categories that cannot be ordered in a meaningful way, used in statistical analysis to classify qualitative variables.
Routine Collection
The systematic and regular gathering of data or samples for analysis.
Customer Perceived Value
The customer's evaluation of the difference between all the benefits and all the costs of a market offering relative to those of competing offers.
Complaint Resolution
Complaint Resolution involves the process and methods used by organizations to address, solve, and respond to customer complaints, aiming to restore customer satisfaction.
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