Costs of Failing to Control Quality Include Prevention Costs and External

question 42

True/False

Costs of failing to control quality include prevention costs and external failure costs.

---

Definitions:

Social Smile

A response by infants, usually beginning by about 8 weeks of age, in which they smile in reaction to other people, signaling pleasure and engagement.

Surprise

A sudden, unexpected event or piece of information that elicits a reaction ranging from shock to joy.

Restrained

Characterized by self-control or moderation in action, expression, or feeling.

Anger

A strong feeling of annoyance, displeasure, or hostility.