The Number of Repeat Customers Would Be an Example of Measuring

question 75

Multiple Choice

The number of repeat customers would be an example of measuring which perspective?

• A) Financial
• B) Customer
• C) Internal business
• D) Learning and growth

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Definitions:

Continuance Commitment

An employee's loyalty to a company based on the costs that the employee associates with leaving the organization.

Continuance Commitment

The level of commitment an employee has towards an organization due to the costs they perceive in leaving it.

Work Effort

Rephrased: The dedication and amount of energy that an employee devotes to accomplishing assigned tasks and achieving work-related goals.

Job Satisfaction

Job satisfaction is the level of contentment individuals feel about their work, which can influence their performance and overall well-being.